International NGO Safety Organisation (INSO) Human Resources Officer Recruitment 2025 Apply Now

The International NGO Safety Organisation supports humanitarian actors with safety information, analysis, training, and coordination in complex and high risk environments. People are at the center of this mission. INSO is recruiting a Human Resources Officer to manage core people operations at headquarters in The Hague. The role covers onboarding, contract administration, data integrity, insurance coordination, and smooth exits, all while ensuring compliance with Dutch law and INSO standards.

Quick Summary About INSO

INSO strengthens the safety and effectiveness of humanitarian action. The organisation provides timely incident analysis, context updates, safety training, and coordination support that helps aid agencies operate responsibly. Headquarters teams enable field delivery through reliable systems for people, finance, compliance, and information management. The Human Resources Officer will keep the people function responsive, accurate, and trusted across the employee journey.

Position Summary

The Human Resources Officer owns day to day administration for the employee lifecycle. The scope includes pre hire coordination, onboarding and induction, contract preparation, records management in HRIS and shared repositories, insurance and ARBO coordination, change management during employment, and structured offboarding. The role is the first point of contact for HR queries at headquarters and a partner to payroll, recruitment, and line managers. This is a detail focused position that requires clear communication, discretion, and consistent follow through.

Key Responsibilities

One Employee Lifecycle Management

1. Coordinate pre hire checks, offer issuance, and contract drafting.
2. Plan and deliver structured onboarding and induction with welcome sessions and department introductions.
3. Support international arrivals with relocation guidance that may include visa steps, accommodation search, health registration, banking, and municipal registration.
4. Maintain complete and accurate personnel records in HRIS, SharePoint, and secure files, with strict confidentiality.
5. Manage changes during employment including extensions, amendments, promotions, relocations, and secondments.
6. Lead offboarding with checklists, asset recovery, access deactivation, deregistration from insurance, and exit feedback collection.
7. Prepare reports and data summaries for management decisions and compliance reporting.

Two Immigration and Visa Administration

1. Coordinate with external experts for visa and immigration processes including MVV, Highly Skilled Migrant applications, thirty percent ruling requests, IND registration, and BSN numbers.
2. Track timelines and documentation, keep staff informed, and maintain up to date case files.

Three Health Insurance and ARBO Coordination

1. Enrol and deregister staff with ONVZ in line with Dutch legislation and internal policy.
2. Reconcile invoices each month and quarter and liaise with payroll on reimbursements or adjustments.
3. Notify staff about insurance changes, premium updates, and final settlements at exit.
4. Support well being and workplace safety activities in partnership with ARBO services.

Four HR Operations and Systems

1. Keep organisational charts, templates, and policy documents current and accessible.
2. Draft employment confirmations, salary certificates, and other formal correspondence.
3. Raise purchase requests and maintain notes to file where required by policy.
4. Provide coverage for recruitment or payroll activities during staff absence, showing flexibility and teamwork.

Candidate Profile

Essential Requirements

1. Minimum two years of experience in HR administration or people operations.
2. Proficiency in English with Dutch at B1 level or higher.
3. Familiarity with Dutch labour law and HR compliance or motivation to learn quickly.
4. Practical experience with HR databases, HRIS, and Excel based reporting.
5. Bachelor degree in Human Resources, Business Administration, or a related field.
6. Legal right to live and work in the Netherlands.

Desirable Qualifications

1. Experience in an international NGO or humanitarian organisation.
2. Knowledge of Dutch immigration processes including the Highly Skilled Migrant route and the thirty percent ruling.
3. Proficiency in French.

Core Competencies

1. Empathy with a welcoming and inclusive approach to staff support.
2. Accuracy with strong attention to detail and data quality.
3. Clear communication across cultures and departments.
4. Ownership with initiative and accountability for outcomes.
5. Adaptability with a mindset for continuous improvement.

Safeguarding Commitment

INSO practices safe recruitment and thorough vetting for all staff, trustees, and volunteers. The organisation follows a zero tolerance approach to any form of misconduct and requires adherence to its Code of Conduct and Safeguarding Policy during recruitment and employment.

Terms and Conditions

Contract type is fixed term and renewable subject to performance and organisational need. The duty station is The Hague with an on site work arrangement. Salary is €4,800 gross per month and includes eight percent vacation pay. Leave accrues at two and a half days per month. A basic ONVZ health insurance plan is provided. Pension and transport benefits are not provided.

How to Apply

Submit your application through the INSO recruitment platform available from the careers page linked in the summary table. Include a current CV and a concise cover note. State your relevant experience, notice period, earliest availability, and work authorization status. Be prepared to provide references and to consent to vetting checks in line with INSO policy.

Application Tips

1. Tailor your CV to show HR process ownership, data accuracy, and experience with Dutch context.
2. Give concrete examples of onboarding improvements, time to hire reductions, or data clean up results.
3. Highlight systems proficiency including HRIS, Excel, and document control.
4. Emphasize confidentiality, safeguarding awareness, and inclusive practice.

Frequently Asked Questions

What level of Dutch is required?

Dutch at B1 level or higher is expected for daily coordination with authorities and service providers.

Can the organisation sponsor a visa?

The role requires a legal right to live and work in the Netherlands. Visa options depend on individual circumstances and the applicable scheme. Candidates should outline their current status in the application.

Is remote work available?

This is an on site headquarters role. Any flexibility follows internal policy and the needs of the team.

What HR systems are used?

INSO maintains records in HRIS and shared repositories. Experience with common HR platforms and strong Excel skills will be valuable.

What does success look like in the first six months?

Accurate records, timely onboarding and offboarding, clean insurance and immigration workflows, clear communication with staff, and reliable reporting that supports management decisions.

Important Note

This article is for informational purposes only. Applicants must apply only through the official INSO platform. All role details are subject to the official vacancy notice.

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